Privacy Policy

Last updated: . This Privacy Policy explains how Eliminateelbow, operating at eliminateelbow.world, collects, uses, stores, and protects personal data when you purchase or enquire about workspace organization consultation products, including Desk Focus Kit, Team Flow Kit, and Floor Strategy Kit, as well as bespoke layout advisory services delivered in the United Kingdom.

Data Controller

The data controller responsible for your personal information is Eliminateelbow, located at 167, 169 Great Portland St, London W1W 5PF, United Kingdom. For privacy-related requests you may contact us using the details on our website. Email correspondence: contact@eliminateelbow.world. Telephone: +441614082874.

Scope of This Policy

This policy applies to personal data processed in connection with:

Categories of Personal Data

Depending on your interaction, we may process identity and contact data (name, email address, phone number, company name, job role), transaction data (kit selected, invoice references, payment status where applicable), workspace-related information you voluntarily provide (floor area, headcount, hybrid policies, photographs of office areas submitted for consultation), technical data (IP address, browser type, device identifiers from cookies where consented), and communications data (messages sent through our contact form or email).

Lawful Bases for Processing

Under UK GDPR we rely on: (a) contract performance when processing data necessary to deliver consultation products you request; (b) legitimate interests for improving our services, securing our website, and conducting limited analytics where balanced against your rights; (c) consent where you opt in to marketing or non-essential cookies; and (d) legal obligation where we must retain records for tax or regulatory purposes.

How We Use Your Data

We use personal data to respond to enquiries, prepare proposals, deliver consultation sessions, issue deliverables such as annotated floor plans and playbooks, process payments and refunds in line with our Return Policy, maintain client records, send service-related updates, improve product descriptions on eliminateelbow.world, prevent fraud, and comply with applicable law. We do not use consultation data for unrelated profiling or sell personal data to third parties.

Workspace Information Sensitivity

Office layouts and internal photographs may reveal operational details about your organisation. We treat such materials as confidential consultation inputs, limit access to assigned consultants and essential administrative staff, and use them solely to produce recommendations tied to your purchased kit or custom engagement.

Data Sharing

We may share data with trusted processors who assist hosting, email delivery, payment processing, or calendar scheduling, under contracts requiring appropriate safeguards. We may disclose information if required by UK law, court order, or to protect rights and safety. International transfers, if any, will use approved mechanisms such as UK International Data Transfer Agreements or adequacy regulations.

Retention Periods

Contact form submissions are retained for up to twenty-four months unless a commercial relationship continues. Consultation deliverables and project files are typically retained for thirty-six months to support tune-ups and warranty of service quality. Financial records follow statutory retention periods of up to six years. Cookie data retention is specified in our Cookies Policy.

Security Measures

We implement organisational and technical measures including access controls, encrypted connections via HTTPS on eliminateelbow.world, staff confidentiality obligations, and regular review of supplier security practices. No method of transmission is completely secure; we encourage strong passwords on your systems when sharing workspace files with us.

Your Rights

UK data subjects may request access, rectification, erasure, restriction, portability, or objection to certain processing, and may withdraw consent without affecting prior lawful processing. You may lodge a complaint with the Information Commissioner's Office. We will respond to valid requests within one month, extendable where permitted.

Children

Our consultation products are directed at businesses and adults. We do not knowingly collect data from individuals under eighteen.

Automated Decision Making

We do not make solely automated decisions producing legal or similarly significant effects regarding consultation services.

Changes to This Policy

We may update this Privacy Policy to reflect product changes or legal developments. Material updates will be indicated by revising the date above and, where appropriate, notice on eliminateelbow.ddd.

Contact

For privacy questions regarding Eliminateelbow consultation products, write to contact@eliminateelbow.world or visit 167, 169 Great Portland St, London W1W 5PF, United Kingdom.